As part of our commitment to delivering high-quality software solutions, we aim to ensure that all client interactions are productive, respectful, and well-coordinated. Kindly review and acknowledge the following terms before confirming your onsite visit:

1. Scheduling and Confirmation The client is requested to confirm the date, time, and location of the onsite visit at least 48 hours in advance. Any changes or cancellations should be communicated in writing no later than 24 hours prior to the scheduled visit.
2. Availability and Participation To ensure a meaningful and efficient requirement gathering session, we request that relevant stakeholders be available and prepared to participate during the visit. Limited access or absence of key personnel may affect the outcome and timeline of the engagement.
3. Communication Etiquette We value clear, courteous, and timely communication. All interactions—whether in person, over the phone, or via email—should be conducted in a professional manner. In cases where communication becomes consistently unresponsive or challenging, we may need to reschedule or reconsider the engagement.
4. Rescheduling and Missed Appointments If the client is unavailable at the scheduled time or declines the visit without prior notice, the session may be considered a missed appointment. Repeated rescheduling or no-shows may require advance confirmation or incur additional coordination charges.
5. Mutual Respect and Collaboration Our team is dedicated to fostering a collaborative and respectful working relationship. We appreciate the same level of professionalism and courtesy from all parties involved to ensure a successful engagement.
6. Use of Case Study Documentation A case study may be developed based on the engagement for internal review and marketing purposes. This documentation will be handled with discretion and will not disclose any sensitive or proprietary information without prior consent.